privacy

Privacy Policy

Last updated: April 2023

This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.

1. Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at Extractmakeup@gmail.com.

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”.

I. Device Information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

II. Order Information

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment, arrange shipping, provide invoices/order confirmations, communicate with you, and screen for fraud.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: name, billing/shipping address, payment information (credit card numbers), email, and phone number.

III. Customer Support Information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, for example:

  • We use Shopify to power our store. Read more about Shopify’s privacy practices here: Shopify Privacy.
  • We may also share Personal Information to comply with laws, respond to lawful requests, or protect our rights.

4. Behavioural Advertising

We use your Personal Information to provide targeted ads or marketing communications we believe may interest you.

  • We use Google Analytics. Read more here: Google Privacy. Opt-out: GA Opt-out.
  • We share info with advertising partners (e.g. Facebook, Google Ads, Bing).

Opt-out links:
Facebook Ads | Google Ads | Bing Ads

5. Using Personal Information

We use your personal information to provide our services, including processing payments, shipping, and keeping you updated on products, services, and offers.

Lawful Basis

If you are in the EEA, we process your information under GDPR lawful bases like consent, contract performance, legal obligations, and legitimate interests.

Retention

We retain your information unless you ask us to delete it.

Automatic Decision-Making

We do not use fully automated decision-making with legal or significant effects. Shopify uses limited automated checks (e.g. fraud prevention).

6. Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act (CCPA).

7. Your Rights

GDPR

If you live in the EEA, you can request access, correction, or deletion of your data. Contact us via the email above.

CCPA

If you live in California, you have similar rights under the CCPA. You may designate an authorized agent to make these requests on your behalf.

8. Cookies

We use cookies to improve your experience. Cookies may be functional, performance, or advertising-based. Blocking cookies may affect site performance.

More info: Shopify Cookie Policy.

9. Changes

We may update this policy occasionally to reflect changes to our practices or for legal reasons.

10. Complaints

If you wish to make a complaint, email us at Extractmakeup@gmail.com. You can also contact your local data protection authority if not satisfied with our response.